Start with the address, not the price
Availability depends on the exact address and access network. An offer found in the catalogue requires a coverage check before arranging installation.
Choose speed according to usage
Ask about the number of people, devices and simultaneous activities. Express speed in Mbps or Gbps and explain that Wi-Fi performance also depends on the equipment, distances and home.
Review installation costs and equipment
Check the minimum contract term, activation, router and return conditions. If the home is used for only part of the year, calculate the cost for the full period and review the impact of early cancellation.
Fibre alone or a combined package
Compare fibre alone with fibre and mobile when the customer wants to combine services. Adding mobile lines only makes sense if it meets a need and the total cost fits.
Prepare a fibre and mobile package · View public fibre tariffs