How to generate extra income in your store, office, or business
Generating extra income does not always require changing your line of business or stocking a large inventory. In many cases, it simply involves making better use of the visits, inquiries, and business relationships you already have. Telecommunications can serve as a complementary offering, as households, self-employed individuals, and businesses all have a need for fiber-optic internet, mobile lines, landlines, or television services.
DAVATEL provides a single portal for checking rates and managing the sign-up process. The purpose of this guide is to explain a practical and responsible method for turning genuine customer needs into new business opportunities.
What it really means to generate additional income
This does not mean selling at any cost or guaranteeing a specific monthly volume. It means adding a revenue stream that complements your core business. A hardware store remains a hardware store; an administrative consultancy continues to provide professional advice; a travel agency keeps organizing trips. Telecommunications services are offered only when they provide genuine value to the customer.
The commission depends on the specific plan, the service provider, the validation of the contract, and the terms and conditions currently in effect. Therefore, it is best to focus on actual results rather than relying on inflated expectations.
Advantages of offering telecommunications as a complementary service
- There is no need to stock physical products for each transaction.
- You can leverage your existing customer base and foot traffic.
- The need for these services exists among households, self-employed individuals, and businesses alike.
- It can be integrated alongside other business activities without replacing them.
- DAVATEL provides tools for checking options, managing contracts, and tracking status.
A simple way to get started
1. Identify which customers might need these services
Consider specific scenarios: moving house, opening a new business, relocating an office, increasing staff, high utility bills, poor network coverage, or the need for additional lines.
2. Ask concise, relevant questions
Ask which services they currently use, approximately how much they pay, how many lines they need, whether they are interested in television services, and what they value most—such as price, data allowance, speed, or the absence of a long-term contract.
3. Check for network coverage
An offer is only useful if it can actually be installed. Knowing the service address is essential for verifying available options before proceeding further.
4. Use the AI Pricing Tool
The DAVATEL AI quote tool tool helps organize needs and identify available alternatives. The result should be reviewed before being presented.
5. Explain the complete proposal
Simply stating the price is not enough. Explain speed, number of lines, data, landline, television, installation, contract duration (commitment period), and any temporary promotions.
6. Follow up
Record the proposals, reach out again when the customer has given permission, and check the status of any service activations. Systematic follow-up ensures no opportunities are lost.
Examples of natural conversations
The offer should be introduced as part of a helpful conversation, without applying pressure:
- At an administrative services office (gestoría): “Now that you’re opening your premises, have you sorted out your fiber connection and business phone lines yet?”
- At a hardware store: “If this purchase is for a new home, we can also help you look into your internet connection.”
- At an insurance office: “If you’re reviewing your household expenses, we can check out some fiber and mobile options for you.”
- At a business agency: “How many lines does your team currently use, and what kind of fiber service do you have?”
Mistakes that hurt sales and erode trust
- Promising coverage or installation before verifying it.
- Focusing only on the price while omitting details about contract duration or other conditions.
- Representing yourself as an official branch of a service provider when you are not.
- Failing to confirm what services the customer actually needs.
- Failing to review current rates and commissions.
- Requesting personal data before it is actually needed for the contracting process.
How to measure success in your business
During the first few months, track four metrics: conversations initiated, quotes prepared, contracts sent, and contracts validated. This helps identify which types of clients respond best and how much time each transaction requires.
It is also useful to note the reasons why a proposal does not move forward—such as lack of coverage, existing long-term contracts, price, future needs, or simply a lack of interest. This information helps improve future interactions.
Frequently asked questions
Which type of business has the best potential?
One that maintains regular contact with individuals, self-employed professionals, or small businesses, and is able to dedicate time to listening, preparing proposals, and following up.
Do I need prior experience?
It is not strictly mandatory, but you should learn how the portal works and be able to explain the terms and conditions accurately. Never improvise information.
Can I offer services from multiple operators?
You should check the options currently available through DAVATEL. Availability and terms may vary.
Where can I request information?
In the The DAVATEL homepage. You can provide your contact details to learn about the process.
Get to know DAVATEL, review the terms and conditions, and decide if it’s a good fit for your business.